New patient appointments and returning patient’s follow-up appointments are usually immediately available.  We do our very best to accommodate your busy schedule when reserving your appointment times and will work with you to the best of our capabilities to establish a mutually agreed upon schedule for your rehabilitation.  We realize your time is very valuable and we work very hard to stay on schedule and we appreciate your courtesy and timely arrival for your appointments.

For all new patients referred to our center:

We request that you arrive at least 20 minutes prior to your scheduled appointment time to allow for the registration process and completion of required forms. 

Your initial evaluation is scheduled for a one (1) hour time period to allow for a thorough evaluation by the therapist, education on your condition and home exercise program, and to answer any questions you might have.  Your initial evaluation will typically be longer than your following visits.

New Patient Checklist:

• Bring the referral for therapy from your physician – we cannot see you without a referral.

• Bring your insurance cards.

• Bring all necessary medical information (x-rays, MRI reports, medication lists, etc.).

•  Wear comfortable clothes for access to the involved areas/joints.

Insurance Information

We are a provider for most insurance plans except for the ones listed below.  Each insurance company has its own rules and you should contact your insurance company to verify your therapy benefits.  We will call your insurance company to verify benefits and coverage conditions for therapy and will give you a summary of your benefits and responsibilities.   You will be responsible for your deductible and any co-payments or co-insurance.  We will work with you and will attempt to answer any questions you have concerning your insurance coverage.

We are not a provider for the following insurance companies:

• United Health Care

• MAMSI

• Optimum Choice HMO

• Alliance PPO

• Unicare Medicaid